XINRUI

FAQ

Q. How can you guarantee quality ?

A. Always a pre-production sample before mass production. Always final Inspection before shipment.

Q. How can you send to my country ?

A. We can arrange shipment to the destination port or address for you, we have cooperated with experienced forwarding agents, and we can quote you competitive freight cost.

Q. Can I get discount from buying your goods ?

A. Depends on the quantity. We will automatically making discount to our frequent customer.

Q. How can I be sure it will pass our health department inspections?

A. We have sent to US and customer used OK. If you still have doublts, you can ask your health department what they need, then we can confirm one by one.

Q. What is the delivery time ?

A. Usually about 15~25 working days. Better tell us your order quantity, so that confirm for you.

Q. Is your company a factory or trade company ?

A. We have our own factory and we are on this business for 10 years.

Q. Does all the equipment come inside already?

A. Inside equipments can be customized. If you want all come same as link, will be also OK. Attached is the detail l

Q. We want to know if model has warranty or not.

A. We have at least 1 year warranty. Main frame are integral steel welded and FRP, others are stainless steel, which will not be easy damaged. So we never need to consider them. Only for small parts, we always check before delivery, if still there is damage at your place, we will provide for you freely.

Q. I need to see the 3D photo

A. We have made many real trailers and have real trailer pics as attached

Q. Your price are too high

A. Please believe that you get what you pay for. Attached is the list we tidy for your easy comparing.

 

Q. Does your company allow changes in specification according to our client requirement

A. As year's experienced manufacturer, changes in specification according to our client requirement are OK. Feel free to tell your requirements.

Q. Do you have some stocks ?

A. We make to order and don’t have stock in the workshop, that way you can get the size and design you want

Q. Shipping cost is too much.

A. If you have other things need to buy, you can put inside trailer, so that to level the shipping cost.

Q. Why should I buy from you not from other suppliers ?

A. Food trailer Industry leader
       Integration of industry and trade
       12 years of experience and expertise
       Versatility and quality
       ODM and OEM accepted
       Customers first
       Deliver all over the world
       Ship from Shanghai, Less freight